Privacy Policy

PRIVACY POLICY

Last Updated: 20 February 2026

Welcome to BHEZOO. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website or mobile application.

1. Information We Collect

We may collect the following information:

- Name

- Phone number

- Email address

- Shipping and billing address

- Order details and transaction information

- Device information (IP address, browser type, device type)

2. How We Use Your Information

Your information is used to:

- Process and deliver your orders

- Provide customer support

- Send order updates and important notifications

- Improve our website, app, and services

- Prevent fraud and maintain security

3. Payment Information

We do not store your debit/credit card, UPI, or banking details.

All payments are processed securely through authorized third-party payment gateways.

4. Location Information

Our website may use location services (such as map integration) to display store locations or delivery-related information.

Our mobile application currently does not actively use precise device location. If location access is requested in future updates, it will only be used to improve service experience and with user consent.

5. Sharing of Information

We do not sell or rent your personal information.

Your data may be shared only with:

- Courier and logistics partners (for delivery purposes)

- Payment gateway providers

- Legal authorities, if required by law

6. Cookies & Tracking

Our website may use cookies to enhance user experience, analyze traffic, and improve functionality. You may disable cookies in your browser settings if preferred.

7. Data Security

We implement reasonable security measures to protect your data from unauthorized access, misuse, or disclosure. However, no online platform is completely secure.

8. Data Retention

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website or app may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

BHEZOO reserves the right to update this Privacy Policy at any time. Changes will be effective once posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

Email: bhezoo.bharat@gmail.com